Frequently Asked Questions

Everything you need to know about our research channel

What is the Alpha Al-Manar Research Channel?

It's a platform run by Alpha Al-Manar Trading that collects members' opinions and experiences about various products and services to help improve their quality.

How do I join the community?

You can register using the registration link on our site and fill in your basic details. Your account will be activated immediately.

When do I receive the welcome points?

300 welcome points are credited to your account as soon as your subscription is successfully activated.

How do I earn more points?

You'll receive periodic surveys via email or your account on the platform. Each completed survey adds a specific number of points to your balance.

How do I redeem my points?

Once your balance reaches the minimum redemption threshold, you can convert your points into cash through our approved payment methods, all managed through your account.

Is my data and feedback kept private?

Yes, your data and responses are used solely for research purposes and are never shared with third parties.

I forgot my password, what do I do?

You can easily recover it from the "Forgot Password" page by entering your registered email address.

When will the first survey launch?

Our first survey will be announced soon, and we'll notify you as soon as it's available.

I have another question, how can I contact you?

We're happy to hear from you anytime at info@alpha-ft.com.